Effective Date: 20th July 2025
You’ve Bin Cleaned
Website: www.youvebincleaned.com
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Who We Are
You’ve Bin Cleaned is a professional wheelie bin cleaning company based in Hampshire, providing residential and commercial services across the region.
2. What Information We Collect
We collect personal data to provide and improve our services:
Identity & Contact Information: Name, address, email, telephone number
Payment Information: Billing details (handled securely by trusted payment providers)
Service Information: Details related to your bin collection, service frequency, preferences
Technical Data: IP address, browser type, device information, and analytics data
Marketing Preferences: Your choices regarding receiving promotional content
We only collect data relevant to your service and experience with us.
3. How We Use Your Information
We use your information to:
Process service bookings and manage your account
Communicate with you regarding your services or enquiries
Process secure payments
Send you updates, offers, and newsletters (with your consent)
Improve our website and services via analytical tools
Fulfil legal and regulatory obligations
We do not sell your personal data.
4. Marketing & Communications
If you opt in, we may send you marketing emails about offers, updates, or tips.
You can withdraw consent at any time by:
Clicking the unsubscribe link in any marketing email
Contacting us directly at www.youvebincleaned.com
5. Data Sharing
We only share your information with:
Payment processors (for secure payment handling)
Third-party service providers (for scheduling and customer communication tools)
Regulatory authorities (when legally required)
All third-party partners are GDPR-compliant and adhere to data protection standards.
6. Data Security
We employ strict security measures to protect your data from unauthorised access, misuse, or disclosure. This includes secure servers, encrypted connections, and access controls.
7. Data Retention
We retain your personal data only for as long as necessary to:
Provide our services
Fulfil legal, accounting, or regulatory obligations
Resolve disputes or enforce agreements
Once no longer needed, your data is securely deleted.
8. Your Rights
Under UK GDPR, you have rights regarding your personal data:
Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Data portability (request your data in a structured format)
Withdraw marketing consent at any time
To exercise any of these rights, contact us at www.youvebincleaned.com
9. Cookies
We use cookies to enhance your browsing experience and collect website analytics. You can manage cookie preferences via your browser settings.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with a revised effective date.
11. Contact Us
If you have any questions about this policy or how we handle your data